11-12-2009, 11:17 AM
My XPS1330 had its graphics chip replaced last year sometime, cos of a fault with a certain nvidia board/chip.
That was when the laptop was less than a year old, they did some checks on the phone then sent an engineer to my work to replace the part,
A few weeks ago it started doing the same thing, and even though its over 2 years old, over a year out of warranty they have replaced it again, but this time with a modified nvidia chip. It seems this problem has affected Dell and other laptop manufacturers and nvidia are changing all effected chips.
I rang Dell yesterday and the engineer was here at 9.30 and has just left now.
Excellent service !
That was when the laptop was less than a year old, they did some checks on the phone then sent an engineer to my work to replace the part,
A few weeks ago it started doing the same thing, and even though its over 2 years old, over a year out of warranty they have replaced it again, but this time with a modified nvidia chip. It seems this problem has affected Dell and other laptop manufacturers and nvidia are changing all effected chips.
I rang Dell yesterday and the engineer was here at 9.30 and has just left now.
Excellent service !